Terms and Conditions
A Time to Heal
Policy
Our Terms and Conditions
Welcome to our online shop. By visiting or shopping on our website, you agree to be bound by the following terms and conditions.
Product Information
We make every effort to provide accurate and up-to-date information about our products, including descriptions, pricing, and availability. However, we cannot guarantee that all information on our website is error-free. We reserve the right to correct any errors or inaccuracies, including after an order has been submitted, and to change or update information at any time without prior notice.
Order Process
When you place an order with us, you are making an offer to purchase merchandise. We reserve the right to refuse or cancel any order for any reason at any time. In such cases, we will provide a full refund of any payments made.
Payment
We accept payment by credit card, debit card, and other payment methods as indicated on our website. Payment is due at the time of purchase. We reserve the right to withhold any orders until payment has been received in full.
Shipping
We offer shipping to most locations. The shipping time and cost will be calculated based on your location and the size and weight of your order. We reserve the right to change our shipping policies at any time.
Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the merchandise for a full refund within 14 days of receiving the order. The merchandise must be in its original packaging and in unused condition. If you receive a defective or damaged item, please contact us immediately to arrange for a replacement or refund.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of our online store or our suppliers and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our permission.
Privacy
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for more information.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of South Africa, and any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of South Africa
Contact Us
If you have any questions or concerns regarding these terms and conditions, please don’t hesitate to contact us.
